Double back to see what really happened.
Understand what your users actually experienced. Retrace sessions with timeline, errors, and network context — not just a recording.
Retrace every user journey. Find the evidence.
Doubleback reconstructs what users actually did — so engineering, QA, support, and product can investigate from the same facts.
Session timeline
Open a session and follow the path users took — navigation, interactions, and key moments on one timeline, not a disconnected video file.
Evidence in context
See errors, console output, and network activity beside the journey — so you can move from symptom to cause without guessing.
Facts over speculation.
Software issues rarely make sense from logs alone. Doubleback helps you understand hesitation, retries, mistakes, and performance changes as one experience — then decide from evidence.
Retrace the path users took, moment by moment.
Timeline, errors, console, and network in one investigation surface.
Questions & Answers
Provisional pricing
Starter
$29/mo
For a single project getting started with session investigation
1 project
Session list & open replay
Timeline & events
Basic retention
Email support
Growth
$99/mo
For teams investigating issues across multiple projects
Everything in Starter
Multiple projects
Errors, console & network context
Team access
Longer retention
Priority support
Pro
$299/mo
For organizations that need longer retention and stronger access controls
Everything in Growth
Extended retention
SSO (planned)
Advanced privacy controls
Dedicated support
Ready to see what really happened?
Start investigating real user experiences — with evidence, not speculation.